Home > Culture
We sinicerely adhere the principle of “customer first, cooperation best” and do our best to  offer every customer  the “professional serious,active,efficient” seafreight ,airfreight and landing service. In order to strengthen customer service level,,improve company`s reputation,our comopany provide a wide range of policy services as follow.
Regular customer satisfaction survey
We would do a large-scale annual survey of customer satisfaction for our current customers, tracking for customers comment on our service, constantly enhance customer satisfaction.
Customer review and tracking
In order to reduce the loss of customers, for those who stop our mutual cooperation over at least three months.We would arrange a specific department tocollect those leads regularly and forward them to sales department for further following up.
The Holiday Blessing
With the approaching of every important festival, our customer service will offer our valued customer warm holiday wishes.